Your ways back in
Your 12 words, your password, a backup file
Any one of these opens your wallets again. Keep at least two of them somewhere safe.
- Your 12 words
- Open everything, set a new password
- Your password
- Opens the vault on any device
- The backup file
- Your vault as a file, opened by your password
- Raven, without these
- Cannot open anything
Your 12 words
Your account’s 12 words open your wallets on any browser and let you set a new password. Raven shows them when you sign up, and again in Settings, Safety after your password.
The backup file
Settings, Backup file downloads your vault as one file, locked exactly as it is kept. It is for the day Raven is gone: the file and your password are all you need.
Note: Raven reminds you while a key is in no backup yet.
If you forget your password
- Press Forgot password? when Raven asks for your password
- Enter your 12 wordsThey open the vault in your browser.
- Set a new passwordYour wallets are all there.
Under the hood
- The file is the vault
- The backup file is your locked vault with a label: AES-256-GCM, with the same locks as on Raven’s server. Raven’s own code opens it with your password, and nothing else can.
- Why the words work
- Your 12 words are stretched into a key the same way as your password, and that key opens its own lock on the vault. See How your keys are kept.
- Changing your password
- Only the password’s lock is made again. The vault and your 12 words stay as they are.